NICE IEX Workforce Management
https://www.nice.com/optimizing-customer-engagements/Lists/Brochures/Workforce_Management_v6_2_Brochure_new_02.pdf
WebStation allows employees to automate time-off and holiday planning. They can view an up-to- date summary of their earned, taken, planned and remaining time off. This feature can also be configured to auto-process requests in batches, or first-come-first-serve, according to company policies and time-off remaining.
Login – IEX
IEX consists of two integration platforms – version 2 and version 3. Where should you log in? – If your user was created before the 13th of May, 2019, use the log in version 2. – If your user was created after the 13th of May, 2019, your user can be on both platforms depending on your integration.
IEX’S AGENT WEBSTATION | EE Times
https://www.eetimes.com/iexs-agent-webstation-2/
IEX’S AGENT WEBSTATION By EETimes 11.01.1999 0 IEX (Richardson, TX) allows agents to view real-time call statistics and schedules through any Web browser capable of running Java applets. The software is an optional module that works with IEXs
1 . Agent Instructions to use Agent WebStation
https://iexweb.cogeco.com/agentops/help/webstaagt.html
The Agent WebStation software provides several modules for agents and each provides a unique function. Agents access the Agent WebStation modules using a supported Internet Web browser (e.g., Microsoft Internet Explorer or Netscape Navigator).
IEX Group | IEX
https://iextrading.com/
IEX is raising the bar for execution quality. Our technology is designed to facilitate trading at accurate, up-to-date, and stable prices, resulting in the lowest average effective spread of any U.S. exchange. Learn more about trading on IEX ›
NICE IEX in 2020 – Reviews, Features, Pricing, Comparison …
https://www.predictiveanalyticstoday.com/nice-iex/
NICE IEX’s webstation is a single portal for all WFM and performance data which makes it easy for employees to see alerts and notifications of shift changes as well as have total schedule visibility. NICE IEX also offers availability points which give employees the freedom to build their own schedule while meeting service requirements.
Workforce Management | NICE
https://www.nice.com/engage/workforce-management/
Traditional workforce management isn’t up to the task of solving the problems today’s contact centers face. That’s why many are turning to the NICE Workforce Management (WFM) Suite to automate operations, overcome complexity, adapt rapidly and achieve more effective workforce planning, scheduling and optimization – all in a single, cloud-powered platform.